Privacy Policy

This Privacy Policy explains how Craftfry ("we") collect, uses, discloses, and protects the personal information of visitors and customers of Craftfry (""). By accessing or using the Website, you consent to the practices described in this Policy. Please read it carefully.

1. Information We Collect

1.1 Personal Information: When you use our Website, we may collect personal information, such as your name, email address, shipping address, billing address, phone number, and payment information. We collect this information when you provide it voluntarily or when necessary to fulfill a transaction.

1.2 Usage Information: We may collect non-personal information about your interaction with the Website, including your IP address, browser type, operating system, device information, pages visited, and referring website.

1.3 Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze usage patterns, and personalize content. You may choose to disable cookies through your browser settings, but this may affect certain functionalities of the Website.

2. Use of Information

2.1 We use the collected information for the following purposes:

  • To process and fulfill orders
  • To provide customer support and respond to inquiries
  • To personalize your experience on the Website
  • To send you promotional offers, newsletters, or other marketing communications (you may opt out at any time)
  • To improve our products, services, and Website functionality
  • To detect and prevent fraud or unauthorized activities
  • To comply with legal obligations

2.2 We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

3. Data Retention

3.1 We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

3.2 If you wish to request the deletion of your personal information or unsubscribe from our communications, please contact us using the information provided in Section 7.

4. Data Security

4.1 We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage system is completely secure, and we cannot guarantee the absolute security of your information.

5. Third-Party Services and Links

5.1 Our Website may contain links to third-party websites or services that are not operated or controlled by us. This Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of those third parties before providing any personal information.

6. Children's Privacy

6.1 Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child without parental consent, we will take steps to remove that information from our records.

7. Contact Us

7.1 If you have any questions, concerns, or requests regarding this Policy or the handling of your personal information, please contact us at:

  • Address: 26, Om Sai Trade Center,
                   Opp. Raniwala Market, 
                   Firozabad, U.P. - 283203
  • Email:
  • Phone:   +91 7037625110